Privacy Policy

This Privacy Policy describes how we collect, use, store, and share your personal information when you visit, interact with, or make a purchase from our website, or when you communicate with us by email, SMS, or other electronic means.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

We collect personal information that you voluntarily provide to us and information that is automatically collected when you use our website.

Personal information you may provide includes:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Order and purchase history
• Communications with customer support

Phone numbers are collected when you place an order, subscribe to SMS notifications or marketing messages, sign up through a form, or otherwise voluntarily provide your number.

Automatically collected information may include:

• IP address
• Browser type and device information
• Pages visited and actions taken on the site
• Referring website or traffic source

We use your personal information to:

• Process and fulfill orders
• Communicate with you about your purchases
• Provide customer service and support
• Send transactional messages such as order confirmations or shipping updates
• Send promotional emails or SMS messages if you have opted in
• Improve our website, products, and marketing
• Detect fraud or misuse of our services

If you opt in to receive SMS messages, we may use your phone number to send order updates, promotional messages, customer service communications, or other information related to our business.

Message frequency varies depending on your interaction with us. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS messages at any time by replying STOP to any message. You may request help by replying HELP or by contacting us directly.

We use cookies and similar tracking technologies to operate our website, remember preferences, analyze traffic, and improve user experience. Cookies may also be used for advertising and retargeting purposes.

You can control or disable cookies through your browser settings, though some website features may not function properly if cookies are disabled.

We may use third-party services such as analytics providers and advertising platforms to understand how visitors use our site and to deliver relevant advertising. These third parties may use cookies, pixels, or similar technologies to collect information about your interactions with our website.

We do not sell your personal information.

We share personal information only as necessary to operate our business. This may include sharing information with:

• Payment processors
• Shipping and fulfillment partners
• Email and SMS service providers
• Website hosting and analytics providers
• Legal or regulatory authorities if required by law

SMS service providers may receive your phone number solely for the purpose of sending messages on our behalf. All service providers are required to protect your information and use it only for the services they provide to us.

We store personal information using secure systems and reasonable administrative, technical, and physical safeguards. While no method of transmission or storage is completely secure, we take appropriate steps to protect your information from unauthorized access, loss, misuse, or disclosure.

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

Your information may be processed or stored outside your province, state, or country, including in jurisdictions with different data protection laws. By using our website, you consent to such transfers.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.